The Partnership Plan

Our Diamond Commitment to You:

 Diamond will:

1. Conduct business in an integrity based, ethical and compliant way according to all laws governing the placement of in home staff.
2. Protect all confidential information provided by you.
3. Present only personally interviewed, screened, referenced, and experienced candidates who truly stand out among their peers as exceptional.
4. Provide accurate and timely feedback during the recruitment and placement process and follow-up consultation after commencement of employment
5. Deliver up to date information on labour standards, wages and payroll deductions
6. Offer First Aid and CPR training to all hires
7. Consult with clients throughout the hiring, orientation and integration process.
8. Negotiate Salary and benefits package
9. Honour our replacement guarantee

Your Commitment to us

 Our clients will:

1. Provide accurate information about the position, hours, job duties, wages, location and caregiver responsibilities.
2. Abide by all laws reflective of employment standards ie: transportation, payroll tax remittances and records, overtime, vacation pay.
3. Honour and respect the employment contract and terms of the family agreement
4. Provide a safe and comfortable working environment
5. Provide all signed documents required by service Canada in a timely manner
6. Provide ongoing instruction and direction, performance reviews, and positive feedback to your caregiver
7. Provide Diamond with prompt payment as per the terms of fees in the referral agreement
8. Be understanding and respectful of cultural differences