Welcome to the Diamond Personnel Blog

Canada's #1 Agency for nannies, caregivers & Household staff

Helping Employers Build Strong, Lasting Relationships with Their Nannies, Caregivers & Household Employees

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New laws came into effect in Ontario requiring all recruitment agencies in Ontario to obtain a recruiter license from the Ontario Government as of July 1st 2024. This includes nanny, caregiver and household staffing agencies. Employers are prohibited from knowingly engaging or using the services of any recruiter that does not hold a license. Before […]


Is your Nanny Agency Licensed?

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Hiring a caregiver for a child with Down syndrome or other special need is a crucial decision that can significantly improve the quality of life for the child and those around them. Here are some benefits to hiring caregivers for a child or individual with special needs: Each child is unique, and their caregiving needs may […]

Caregiver Benefits

Hiring a Caregiver for a Child with Down Syndrome

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Travelling with your nanny can be a rewarding experience. Whether you’re exploring new destinations or revisiting familiar ones, bringing a nanny along can provide valuable support and allow you to enjoy your trip more fully. Here are some tips to make travelling with your nanny a success: Hire Right If you need a nanny who can […]

Full Time Nanny, Nanny, Travelling Tips

Travelling with your Nanny

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The holiday season is the perfect time to express your gratitude to your nanny or household employee for their dedication and commitment over the past year. This time of year we receive a number of calls from Diamond employers wanting to know what to get their Nanny for Christmas. With 35 years in the industry […]

Managing Staff

What to get your Nanny for Christmas

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Are you a working parent whose children are in school full time? No longer need as much help with the kids but can’t manage the school drop off and pick up schedule? Overwhelmed by the domestic responsibilities when you get home from a long day of work? Simply can’t find enough time in the day […]

Nanny Services

What is a Nanny/Household Manager and why you need one

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In the corporate world, performance reviews are a staple. Whether it’s a law firm, retail outlet, or any other professional setting, there’s an established process to ensure employees understand their strengths, areas for improvement, and overall value to the organization. But what about household staff? They, too, are employees, and they also deserve regular, structured […]

Managing Staff

The Importance of Performance Reviews for Household Staff & Employees

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The pandemic has led to a highly competitive labour market, especially in the caregiving sector. There has never been a more important time to review and evaluate your current employee’s performance and compensation and make sure you are in-line with the current market. There is an unprecedented amount of opportunity for individuals with their skill set. Here […]


Staying Competitive in a Highly Competitive Covid labour market

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Communicate! Decisions around how to handle coronavirus need to be openly discussed with your nanny. Much like how discipline discussions are handled at home, decisions surrounding COVID related issues must be addressed directly and openly. Each side should be given an opportunity to share their perspective, concerns, and ask questions and then work together to […]


Surviving the Coronavirus Pandemic with your Nanny

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COVID-19 Interviewing Protocol As we move forward with the “new normal”,  more of our clients are back to work and the hiring in-home staff is on the rise. In the interest of safety for our clients and candidates, Diamond has implemented recommendations for interviewing amidst COVID-19. When possible, and weather permitting, please consider an outdoor […]


COVID-19 Interview Protocol

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As we enter the summer months amidst the COVID-19 pandemic, we know this continues to be a scary and challenging time for you and your families. We know that with school and daycare closed, many of you trying to work from home, unable to see your extended families and utilize grandparent support, you are overwhelmed. […]


COVID-19 Update – Diamond Personnel at your service amidst the pandemic

Samantha C.

She has been a partner in not only making sure my daughter grows up safe and healthy, but also polite, kind, and educated from an early age. I am so fortunate to have found Maria with Diamond’s help, as my life could not be as it is without her."

"Maria hasn’t simply joined our family, she has grown up with it, and is fundamental to it. 

Wooley Family

She is always taking the kids to the parks to do outdoor activities and gets the two older boys to school on time. Sheila is the best cook ever she can make homemade dumplings, wontons, stir fry, spaghetti, homemade garlic lemon chicken fingers and the list goes on. 

"Sheila has the most positive, resilient and heart felt personality. Sheila is an early riser and every morning she is happy and upbeat and 100% reliable.

Newhook Family

As first time parents we look to Brenda for guidance, as she is a mom and has raised many other babies. She’s punctual, reliable, trustworthy and helps with many household tasks such as cooking and cleaning. 

"In just a few short months Brenda has become an integral part of our family and we couldn’t be happier! Her beautiful spirit and positive attitude reassured us we made the right decision. 


Your Search for the Perfect Fit Begins and Ends with Diamond. You deserve the absolute best caregivers and household support so you can gain more time to do the things you love! Our passion, purpose, and promise is to help you fill the gaps at home with the best childcare and household professionals in Canada. We give you peace of mind so you can take advantage of every opportunity available to you. 

Find Care & Support Your Loved Ones Deserve