Welcome to the Diamond Personnel Blog

Canada's #1 Agency for nannies, caregivers & Household staff

Helping Employers Build Strong, Lasting Relationships with Their Nannies, Caregivers & Household Employees

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In the corporate world, performance reviews are a staple. Whether it’s a law firm, retail outlet, or any other professional setting, there’s an established process to ensure employees understand their strengths, areas for improvement, and overall value to the organization. But what about household staff? They, too, are employees, and they also deserve regular, structured […]

Managing Staff

The Importance of Performance Reviews for Household Staff & Employees

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The pandemic has led to a highly competitive labour market, especially in the caregiving sector. There has never been a more important time to review and evaluate your current employee’s performance and compensation and make sure you are in-line with the current market. There is an unprecedented amount of opportunity for individuals with their skill set. Here […]


Staying Competitive in a Highly Competitive Covid labour market

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  Communicate! Decisions around how to handle coronavirus need to be openly discussed with your nanny. Much like how discipline discussions are handled at home, decisions surrounding COVID related issues must be addressed directly and openly. Each side should be given an opportunity to share their perspective, concerns, and ask questions and then work together […]


Surviving the Coronavirus Pandemic with your Nanny

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COVID-19 Interview Protocol As we move forward with the “new normal”,  more of our clients are back to work and the hiring in-home staff is on the rise. In the interest of safety for our clients and candidates, Diamond has implemented recommendations for interviewing amidst COVID-19. When possible, and weather permitting, please consider an outdoor […]


COVID-19 Interview Protocol

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As we enter the summer months amidst the COVID 19 pandemic, we know this continues to be a scary and challenging time for you and your families. We know that with school and daycare closed, many of you trying to work from home, unable to see your extended families and utilize grandparent support, you are […]


COVID-19 Update – Diamond Personnel at your service amidst the pandemic

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With schools closed and kids stuck at home 24/7 due to COVID 19, it is more important than ever that nannies keep the kids active and engaged! Kids are used to an active, busy day so being stuck at home means lots of pent up energy. As a professional nanny, it is your job to […]


Staying Active with the Kids during the COVID 19 pandemic

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COVID-19 – Diamond Personnel is here for you First and foremost, we want to extend our thanks and appreciation to our wonderful Diamond family we have had the privilege of placing with Canada’s best employers. For over 30 years we have proudly represented the best household staff Canada has to offer and for that we […]


COVID-19 Announcement

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You have hired the right person to join your family. Knowing how to communicate with them is critical for the success of this relationship. Many employers forget that this is an employer/employee relationship and effective communication is pivotal for this partnership to work. Based on nearly 30 years of expertise in fostering healthy relationships between […]

Discussion With New Nanny, Nanny

Mastering the Art of Communication with Your Nanny or Other Household Employee

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Bringing someone into your home, especially when they’ll interact with your loved ones, can be daunting. But does the process of hiring household staff have to be fraught with anxiety? Partnering with a reputable household staff agency, such as Diamond Personnel, can significantly reduce stress, ensuring you make the right decision with minimal mistakes. Why […]

Alzheimer's And Caregiving, Managing Staff, Nanny

Hiring Household Staff Through an Agency vs. Hiring on Your Own

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In the hustle and bustle of our modern lives, dual-income families often find themselves strapped for time, juggling work commitments and family responsibilities. To bridge this gap, the private care industry has introduced a versatile solution: The Family Assistant. What is a Family Assistant? Think of a Family Assistant as the ultimate multitasker or a […]


Becoming a Family Assistant — Is it Right for You?

Samantha C.

She has been a partner in not only making sure my daughter grows up safe and healthy, but also polite, kind, and educated from an early age. I am so fortunate to have found Maria with Diamond’s help, as my life could not be as it is without her."

"Maria hasn’t simply joined our family, she has grown up with it, and is fundamental to it. 

Wooley Family

She is always taking the kids to the parks to do outdoor activities and gets the two older boys to school on time. Sheila is the best cook ever she can make homemade dumplings, wontons, stir fry, spaghetti, homemade garlic lemon chicken fingers and the list goes on. 

"Sheila has the most positive, resilient and heart felt personality. Sheila is an early riser and every morning she is happy and upbeat and 100% reliable.

Newhook Family

As first time parents we look to Brenda for guidance, as she is a mom and has raised many other babies. She’s punctual, reliable, trustworthy and helps with many household tasks such as cooking and cleaning. 

"In just a few short months Brenda has become an integral part of our family and we couldn’t be happier! Her beautiful spirit and positive attitude reassured us we made the right decision. 


Your Search for the Perfect Fit Begins and Ends with Diamond. You deserve the absolute best caregivers and household support so you can gain more time to do the things you love! Our passion, purpose, and promise is to help you fill the gaps at home with the best childcare and household professionals in Canada. We give you peace of mind so you can take advantage of every opportunity available to you. 

Find Care & Support Your Loved Ones Deserve