When it comes to hiring a nanny, you can choose to use a traditional nanny agency or do-it-yourself. The DIY route often involves placing an advertisement, sifting through countless responses from prospective candidates, making unending phone calls, and interviewing a long list of candidates. Even if the strongest candidate you find has good referrals, the unfortunate reality is that some people falsify their resume and use phony referrals, so you need to do quite a bit of due diligence before deciding on a candidate.
Using a nanny service, on the other hand, ensures all candidates have been properly screened, vetted and trained, and can be entrusted with the care of your children. There are many nanny placement agencies with proven track records, and some people are also starting to explore the option of online nanny agencies to find caregivers for their family.
Online nanny services combine the DIY approach with the due diligence services offered by conventional nanny agencies to help parents find the ideal nanny for their family. Online nanny services give parents complete control over the person they choose to take care of their loved ones, and any good and effective company will do a thorough screening of all the candidates and will have verified their references.
Parents need to be actively involved in the process of searching for the right candidate. Web-based nanny services act as a partner to help carry some of that load. However, before putting your trust in an agency, it’s important to ask the reps the right questions and research the agency’s reputation.
The best online agencies are the ones that are thorough in their screening and recruitment process. Check the website for information about their hiring process, and if you have any questions or concerns, contact a representative directly. Here are some questions to ask before hiring from any agency:
Large online nanny companies in the United States such as Care.com, SeekingSitters.com, and SitterCity.com boast about having millions of users who use their services. Care.com claims to have 17 million users in 16 different countries, comprising caregivers looking for regular or contract work and parents looking for caregivers for their elderly parents. But the level of diligence at these agencies seems to suffer, perhaps as a result of the size.
In the past five years, there have been 350 complaints against Care.com and 74 against SitterCity.com, which may seem like a lot, but is not a large enough number for the Federal Trade Commission to take action.
If you’re not satisfied with the level of thought and care that online agencies provide, consider choosing a more traditional nanny placement agency. Diamond Personnel is an award winning agency with a proven track record of reliable and safe hiring practices.
April 25, 2016
As Canada’s leading nanny, eldercare, and household staffing agency for over 35 years, we give you the confidence to select only the best so you can find the right fit for your family — the first time.