As the top Nanny, Caregiver & Household Staffing agency in Canada, we are the leaders in the industry and our services are in high demand.

We provide an intensive, personalized, time sensitive service to our clients who value our relationship. 

By taking the first step, you can be confident that the Diamond team will provide you with the service you deserve. Let’s get started!

The first step in engaging our services is to make a commitment to The Diamond Experience™. 


Diamond provides a four month replacement guarantee.

Our full fee is due upon hire. All fees must be paid in full prior to commencement of employment.

Includes: The Discovery Process, The Recruitment Advantage, The Compliance Navigator, The Diamond Success System and the Diamond Satisfaction Guarantee. 

THE DIAMOND EXPERIENCE™ REFERRAL FEE is equivalent to 20% of the candidate's first year annual gross compensation package (Due upon Hire)

Includes: How to Hire a Nanny, Caregiver or Household Staff - Consultation Session, Full exploration of your goals, Comprehensive needs assessment, Creation of a personalized position profile.

INITIAL REGISTRATION AND CONSULTATION ("The Discovery Process") - $500.00 (will be credited towards final invoice for referral fee upon hire)

If you are looking for a full service package, please refer to The Diamond Experience™.
For those of you attempting to do this on your own, we offer the following professional services to fit your individual needs and budget.

Hiring household staff can be challenging and is one of the most important hires that you will ever make. 

Additional Services


Diamond Personnel offers screening services for clients who have identified a candidate on their own but would like assistance to make sure that this candidate is in fact the right fit.

We include:

a formal personality assessment

English language proficiency test

reference checks 

Canadian criminal history check

Driving abstracts (available upon request)

As part of our screening package, Diamond will conduct an in-depth personal interview to assess your candidate’s core competencies, knowledge and expertise, common sense, personal hygiene and appearance, problem solving and communication skills. 



 Livelihood Household Payroll Inc™. offers Diamond clients a comprehensive packaged payroll solution at a reduced rate. 

The Diamond Personnel package includes: 

direct deposit payments to your employee

electronic remittances to CRA and WCB

online paystubs

preparing and filing T4 and T4 summary

preparing ROE’s

answering your tax questions throughout the year. 

First year payroll package:

($875.00 + HST)

Through a series of individualized questions, we explore your expectations, job requirements, the culture of your home, employer style, parenting approach, household environment, budget and propose a solution that we feel would work best for your family. 


help you identify your needs and get a clear understanding of your goals.

We work with you to determine an appropriate solution for your unique household. 

We help you identify the hours you need, the responsibilities involved and the appropriate compensation package for what you are looking for. 


Not sure if a nanny is right for you? Does the person you need exist? Can you afford this? A professional Diamond consultant will work with you to get a clear understanding of your family and household needs in order for you to determine next steps and avoid hiring mistakes. 


Navigating an employer-employee relationship is not easy, so we offer comprehensive advice on:

labour standards
cultural differences
Training and orientation
performance evaluations
the live in caregiver program
and more

With our one-on-one consulting services, our industry experts address your individual questions and help you sort through the challenges you are facing. 

What to do if your nanny gets pregnant? How do I conduct a performance review without offending her? What household related duties can I expect of my nanny? Should I give my nanny a raise? With our 25+ years of experience, we know the tricks of the trade of how to hire and maintain a professional working relationship. 


Our experience-based feedback and support provide you with unbiased, professional advice that your friends can’t give you.

($500.00 per hour)

This will enable your nanny to adjust to her job with ease and serves as a point of reference for anything and everything related to your child, home, and emergencies. It also provides extra tools to create a seamless integration of your nanny into your home, and will help maintain organization and open communication. 


The Nanny Success System is a collection of forms that can be printed and completed by hand, or can be filled out on a computer.

The Nanny Success System was created by Diamond Personnel, and is a compilation of documents and forms created to assist your family in prioritizing your needs and helping you effectively communicate your needs, requirements and routines to your nanny.